This is a publicly shared Knowledge Article from the Power of Us Hub - an online community for nonprofit and higher ed Salesforce users. Join the Hub .
Salesforce Training and Certification Options for Salesforce.org Customers
List of training options for nonprofit organizations and higher ed institutions using Salesforce.
Instructor-Led Training from Salesforce University
Salesforce.org customers worldwide* are eligible for a 50% discount off instructor-led training from Salesforce. (*France and Finland Salesforce training is offered by third-party vendors, and they do not have discounts at this time.)
To register for an instructor-led class from Salesforce University:
Demand for Salesforce experts is growing rapidly and organizations are looking for proven professionals. Getting certified boosts your career and enables you to contribute even more to your organization's success.
While we recommend completing a Salesforce University training class before taking an exam, you can also take the exam without taking the class. Like the training classes, Salesforce.org offers a 50% discount on the cost of up to FIVE exams for nonprofits and higher education organizations:
To receive the discount code if you are a Salesforce.org customer, please email email@example.com from your nonprofit or higher ed email account.
Please DO NOT SHARE this code. Abuse of the code may lead to us not being able to offer the discount in the future.
Girlforce Certification Study Groups
Girlforce is a community-led group seeking to empower women in the nonprofit Salesforce community. They offer free study groups led by nonprofit Salesforce experts once a quarter, open to anyone seeking their certification. Preference is given to women working in the nonprofit sector, but all are welcome! Study groups are peer-led and facilitated by someone holding the requisite certification. Online web conferences are hosted once a week for the Admin Certification. You can learn more about Girlforce by joining the Girlforce group in the Power of Us Hub.
Salesforce Premier Success Plan
As a member of the Power of Us program, you receive access to a Salesforce Standard Success Plan. If you are interested in having access to an online training library and quicker response times, you can purchase a Premier Success Plan for an additional fee.
For training, Premier Success includes:
Circles of Success
Circles of Success are small group clinics with other Salesforce.org (nonprofit and higher ed) customers focused on adoption related topics. These 60-90 minute, live, interactive, virtual discussions (not webinars) are offered at no cost, are unscripted and consultative in nature, and are hosted by Salesforce experts.
Trailhead is an interactive learning path through the basic building blocks of the Salesforce Platform. Test your knowledge of the platform while earning points and badges to celebrate your achievements. It is designed for users who want to know more about setting up and configuring the Salesforce platform.
Salesforce Help & Training
The Help & Training portal your home base for Salesforce documentation, training and support. To access the Help & Training portal, login to your Salesforce ORG and click the Help & Training link located in the top right corner of your salesforce home page. When you click the link, it will open the Help and Training portal in a new tab or window.
Salesforce Premier Success
Circles of Success