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Product Documentation

NPSP: Which Version of NPSP Am I Using?

This article will help you figure out if you have the latest version of NPSP installed and, if you don't, which version you're using.

This article answers these questions:
   Check out the video!
 Nonprofit Success Pack How-To Series: Lookup Installed Packages
 ATTENTION FOLKS : The screenshots and accompanying steps in this document might look different than what you see in your Salesforce org. That's because, as of November 2016, Nonprofit Success Pack defaults to the Lightning Experience user interface for new trials. To find out more about Lightning Experience, check out this doc.

Do I have Nonprofit Success Pack installed?

Here’s the quick way to see if you have Nonprofit Success Pack installed:
  1. In Salesforce, click on the App Launcher in the top left hand corner (User-added image) to see the list of All Items.

    User-added image
  2. Look for NPSP Settings. (Items are listed alphabetically.)

    User-added image
    You will only see this item if you are running Nonprofit Success Pack.
To see exactly which version of NPSP you're using, continue on to this section

If I don’t have Nonprofit Success Pack, am I using NPSP at all?

Here’s the quick way to see if you have any version of the NPSP installed:
  1. In Salesforce, click on the App Launcher in the top left hand corner (User-added image) to see the list of All Items.
  2. Look for the Contacts Settings and/or Household Settings in the list.

    User-added image
    If you have either or both of those tabs, you have an older version of NPSP, but you will need to follow the steps below to find out exactly which one!

Here’s a more detailed way to see exactly which version of NPSP you have:
  1. Click User-added image, then click Setup.
  2. From Setup, enter Installed Packages in the Quick Find box, then click Installed Packages.
This is how the list of NPSP installed packages looks in a new trial instance of Salesforce. Look for the version numbers next to the main items: Contacts & Organizations and Households. If those numbers begin with a 3, then you are using the latest version.  

User-added image

You might have other apps in this list as well, particularly if your organization has upgraded from a previous version of NPSP, or had NPSP installed separately after your trial ended.  These other apps won’t do any harm, and you should not need to remove them. Installing Nonprofit Success Pack will overwrite any previous NPSP packages.

This is what the list of NPSP packages typically looks like if you're using an earlier version. Version numbers begin with 1 or 2.

User-added image
Each package of earlier NPSP versions had to be installed individually. You may not have the full set, but in order to use the core functionality, you should have at least Contacts & Organizations and Households installed.  

If you want to install Nonprofit Success Pack, read this documentation first.

NOTE: You do not need to uninstall any NPSP packages before you upgrade. The Nonprofit Success Pack installer checks for existing packages first, and shows you what it will add or change.

And Lastly . . .

If you don’t see a package labelled Contacts & Organizations, and:
  • you have “nonprofit” packages that were installed before January 2009 - you may be using the NonProfit Template, which pre-dated the NPSP, or . . .
  • you only have Recurring Donations, Affiliations and/or Relationships installed - then you are most likely not using an NPSP Account Model.

If either of the above scenarios describes you, seek expert advice before attempting to upgrade.

How do I figure out which version of NPSP was originally installed in my org?

Many newer NPSP features require additional setup if you installed NPSP prior to a certain version or date. You can figure out which version of NPSP you started with by comparing your installation date with the date of major releases listed in the NPSP Release Announcements group.
  1. From Setup, enter Installed Packages in the Quick Find box, then click Installed Packages.
  2. Click the Nonprofit Starter Pack or Nonprofit Success Pack package name.
  3. On the Package Details page, you see the date the package was first installed.

    Package Details page with installation date
    NOTE: The First Installed Version Number (1) may or may not be correct. You can't rely on this value. Instead, make a note of your installation date (2). You'll use this date to find your first installed version.
  4. ​Navigate to the NPSP Release Announcements group.
  5. Make sure the posts are sorted by Latest Post instead of Most Recent Activity.

    Sort by latest post
  6. Scroll through the messages to find the version that was released closest to (but not after) your installation date.

    NPSP Release Announcements message
Contributed by Caroline Renard
Technology Interpreter for Arts Groups
First published February 18, 2015
Last modified October 10, 2017