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Reporting Issues in NPSP and HEDA
Bugs happen, and telling us about issues you find is one of the best ways you can contribute to NPSP or HEDA. Thank you!
Since your Salesforce instance consists of many different pieces of functionality—some from the Salesforce platform, some from the NPSP or HEDA, and even some from other applications—it can be difficult to tell where a bug or unexpected behavior might be coming from.
For fastest resolution, we recommend you take the following steps:
A member of the Salesforce.org Quality Assurance (QA) team will attempt to reproduce in a clean testing environment. If the team determines that it’s a bug or issue in the NPSP or HEDA code, they will enter it as an issue in Github so that it can be prioritized and resolved in an upcoming release.